Thanks for using 12WKS. We’re here to help with anything related to the app, billing, or feedback.


Contact Us

For support, email us at:

[email protected]

We aim to respond within 48 hours.


Common Questions

How do I cancel my subscription?

You can cancel your subscription through your Apple ID account:

  1. Open the Settings app on your iPhone
  2. Tap your name → Subscriptions
  3. Select 12WKS and tap Cancel Subscription

We do not handle subscription cancellations directly. They’re managed by Apple.


How do I restore my purchase?

If you’ve already subscribed but aren’t seeing access:

  1. Go to the paywall screen

  2. Tap “Restore Purchases”

    This should unlock your premium features automatically.